1. IntroductionYour privacy is of utmost importance to us. Hotel Marbella is committed to protecting the confidentiality and security of the personal information of our website visitors and customers. This Privacy Policy explains in detail the types of personal data we may collect about you when you interact with us and how we will use it.
  2. Data ControllerThe data controller of personal data is Hotel Marbella, located at Viale Plutone, 2 – 48015 Cervia (RA).
  3. Data CollectedWe collect data in several ways:
    • Data Provided Directly: We may collect data such as name, surname, email address, telephone number, booking details, and any other information you voluntarily provide when making a reservation, contacting us, or participating in surveys.
    • Navigation Data: During your navigation on our site, we may collect technical information such as IP address, browser used, access times, and visited pages.
  4. Purpose of ProcessingWe use your data to: a) Manage and confirm your reservations. b) Respond to your inquiries or complaints. c) Improve our website and services. d) Comply with legal or regulatory obligations. e) Send promotional communications, with your consent.
  5. Legal Basis for ProcessingThe processing of your data is based on your consent, the execution of a contract, or legal obligations.
  6. Data RetentionWe retain your personal data only for the time strictly necessary for the purposes for which it was collected or to comply with legal obligations.
  7. Data CommunicationWe do not sell, trade, or transfer your personal data to third parties. However, we may share such data with third parties if necessary to fulfill contractual or legal obligations.
  8. Rights of the Data SubjectYou have the right to access, rectify, delete your data, or object to their processing. You can exercise these rights by contacting us at the email address info@hotel-marbella.it.
  9. Changes to this PolicyThis Privacy Policy may change over time. We therefore invite you to consult it regularly.